We get this a lot and we know how important it’s for our users that they don’t feel they are without help when their support expired, so here are some options you may consider. Option 1: Join Weekly Live Webinar Every Saturday we are hosting a technical Q&A session open to anyone to join and ask any question regarding how to build a directory with ListingPro, how things work, share ideas, give feedback, and even get constructive feedback for what you are building. Option 2: Join ListingPro’s Official Facebook Community The first thing is it’s absolutely FREE! By joining our official Facebook Community with our 1000+ members you can post your questions and get help from 100s of active members who love to help. Option 3: Report a bug First, make sure you have the latest version of ListingPro running by visiting our update logs page. Then if you think the bug is in the latest version then you may report it by filling out the following form. Option 4: Renew support When you purchase ListingPro you get 6 months of Free Support. You do have an option to get extended support for an additional 6 months for a discounted price so you are good for 12 months. This sounds all good but once the support expired people come and ask us why should I renew the support license. We highly recommend you to renew the support license if you would like to get help directly from our expert support team.
Please do not submit feature requests or improvements.
IF YOU ARE HAVING TECHNICAL ISSUES WE HIGHLY RECOMMEND YOU TO PLEASE MAKE SURE TO BACKUP AND UPDATE THE LISTINGPRO THEME AND PLUGINS TO LATEST VERSION AND TEST BEFORE CONTACTING FOR SUPPORT.