If you want to change the order on your Search Results page and sort your listings differently, follow the steps below.
Go to Theme Options > Listings Settings > General
For Listings Order by, you have options to sort listings by:
If you have found a bug in the product, you can report it to us and you do not need to have an active support for reporting a bug. Once you report a bug we will evaluate and provide a temporary fix as needed and will fix it in the next release. We can try to provide the patch as soon as possible but there is no guarantee on how long it may take. It all depends on the severity of the bug.
In order to extend or renew an item’s support offering, you must have less than 6 months of the existing support period remaining.
To renew the support component on an item, please follow these steps:
STEP 1: Log in to your Envato Account
STEP 2: Hover over your username and click Downloads from the drop-down menu.
STEP 3: The download section displays a list of all the items purchased using your account.
STEP 4: Click on Renew support now! or Extend now next to the item you wish to renew the item support for
and that’s it!
See screenshot below
Renew
Extend
ATTENTION
For more details go to link
Invoices work as a guarantee that the pricing plan was bought correctly into the specific options defined and chosen by customers.
These Invoices will show each listing that was already bought, and also some additional details that the admin can give in the invoices. Customers will also be able to print these invoices if needed.
Invoices will also be shown for each Ad Campaign bought by customers and the logic follows the same. Exhibiting purchase details, and contact information defined by the admin.
1 – Invoices by Listings & Packages end-user Dashboard
Invoices generated by after choosing a plan and creating the business listing, users will be able to see their invoices just by going to Dashboard > Invoices > For Listings
The example above details only one listing in our example, but on your end, it may have more listed in this section.
Let’s click on the View Detail and see the invoice for this Package Listing
The detail shows us the name of our package, the type, tax (if included), and the total payment.
The additional information, admins can then create their own and insert more details about the procedure in case of refunds, terms & conditions, and any other important information that the admin considers to include. Exclusively to describe wire transfer procedures, time for the approvement listing, etc.
On the other hand, we have the invoices for Ad Campaigns which will perform the same result for end customers.
2 – Ads Invoices end-user Dashboard
To see the Ad invoices just go to Dashboard > Invoices > For Ads
The example above details only one Ad in our example, but on your end, it may have more listed in this section.
Let’s click on the View Detail and see the invoice for this Campaign
The detail shows us the name of the campaign, the tax (if included), and the total payment.
The additional information, admins can then create their own and insert more details about the procedure in case of refunds, terms & conditions, and any other important information that the admin considers important to include.
3 – Invoices showed in Admin Dashboard
You can see the invoice created for the Ad Campaign by going to WordPress Dashboard > Invoices > Ads Invoices
4 – Payment made through Wire Transfer
If the admin has decided to work with a wire transfer, customers after selecting the write transfer as their payment gateway, the final result will look like the screenshot below
Admin can add more details about the invoice receipt by going to Theme Options > Invoice Options
5 – Admin confirmation of the Wire Payment
After that, the admin will have to confirm with the bank account used to receive the payments, and after confirmed, admin should go to WordPress Dashboard > Invoices > Invoices and search for pending payments waiting for approval.
Here, we can see the Order# that was created, the Order# number is exactly the invoice receipt that the user has created while opting for paying through write transfer. After the admin confirmation, the Listing or/and Ad Campaign will be displayed in the Directory successfully.
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In some countries, it’s required that businesses working with an advertisement or any type of activity that connects the Business to the Customer offering an Online Service, should be paying a certain amount of fee.
If it’s your case and your country determines that you have to pay the taxes for the specific city, state, country…
Let’s us explain how taxes may help you in this process.
First, let’s header to the Theme Options > Payment Settings > Tax Settings
As we can see, if we define our Tax Rate as 5, the taxes will be added to every purchase of listing or campaign.
Here, we’re going to include our taxes attached to our Pricing Plans. Later, we’ll show the result without adding it into the Pricing Plans, just to notice the difference between them.
I’ve defined one of the Plan as $8 for 15 days, and the Taxes which was set to include in our Pricing Plans will show the total value as $8.4
See screenshot below
Let’s then buy this Basic Plan, and see which information does it sends back while proceeding with the Checkout Payment.
The result is pretty satisfactory, as you can see the taxes have been included directly in the Checkout Payment.
Now, let’s see the same activity without implementing it into our Pricing Plans. Let’s see how it’s going to give us the Taxes Details.
See screenshot below
As we can see, the Taxes weren’t included in our Pricing Plans. Now let’s see if the result of the Checkout Payment will remain the same or if it’s going to change something in the user-end.
As we can see, nothing has changed in the Checkout Payment, but the minor changes were only noticed in the Pricing Plans.
You can change the Tax Title and include a better description that describes the Taxes on the payments, and also, a good option is to include an FAQ explaining in detail these Taxes.
ACTIVATING 2ND TIME SLOT FOR SUBMIT LISTING
To include the 2-time slots into the Submit Listing, first, go to Theme Options > Listing Settings > Listing Submit & Edit
Enable the 2-time slots as shown in the image below
Click on Save Changes
ATTENTION