NOTE: PLEASE BE ADVISED THAT THIS IS NOT A THEME-RELATED ISSUE.
ListingProWP uses the reverse geocoding technique in our theme that when you import listing with accurate and exact Google addresses, you are not required to include the latitudes and the longitudes. But after importing the data you need to visit the archive page to allow the system to automatically get the latitude and longitude for that address. Then only the maps will show properly.
If the google geocoding service is not getting lat and long from the Google address it means the function file_get_content is not working on your site due to which it does not get latitude and longitude of Google address. Contact and verify with your hosting company if file_get_content is enabled on your server. If this function is not enabled then the Lat/Long will not work.
For shared hosting users
Due to Google maps and geocoding APIs have a specific number of requests limit per day/per second and per IP address for Free, shared hosting users will also run into an issue because shared hostings only have a single IP address that is shared with multiple users and due to which Google Maps APIs will reach its limits very quick. It’s a common issue and has been discussed on many forums that people with shared hostings have issues with geocoding.
Alternate for batch GeoCoding
Only for those users who are using shared hosting or have hit a Google API limit, you can opt for other external services. Google for “batch geocode” and you may find free and paid services.
We recommend using WPForms Lite or WPForms Pro version if you are getting a lot of spam through your contact form or you would like to completely customize your contact us form.
Please follow the instructions below
STEP 1: Install and activate WPForms Lite or Pro
STEP 2: Click Create Your First Form
STEP 3: Give it a name (example: Contact Form) and then click Create a Simple Contact Form.
STEP 4: Make any changes to the simple contact form and click SAVE
STEP 5: Verify changes and click EMBED
STEP 6: copy the SHORTCODE.
STEP 7: Close and go back to WP Admin
STEP 8: Go to Theme Options > Contact Page
STEP 9: Under Contact Page select Form
STEP 10: Under Contact Page Provider select WPForms Lite
STEP 11: Paste the SHORTCODE copied in STEP 6 from WPForm
STEP 11: Click Save Changes
STEP 11: Click Save Changes and now check your new contact us form on the frontend.
Enjoy! You are all set.
IF YOU ARE HAVING TECHNICAL ISSUES WE HIGHLY RECOMMEND YOU TO PLEASE MAKE SURE TO BACKUP AND UPDATE THE LISTINGPRO THEME AND PLUGINS TO LATEST VERSION AND TEST BEFORE CONTACTING FOR SUPPORT.
We get this a lot and we know how important it’s for our users that they don’t feel they are without help when their support expired, so here are some options you may consider.
Option 1: Join Weekly Live Webinar
Every Saturday we are hosting a technical Q&A session open to anyone to join and ask any question regarding how to build a directory with ListingPro, how things work, share ideas, give feedback, and even get constructive feedback for what you are building.
Option 2: Join ListingPro’s Official Facebook Community
The first thing is it’s absolutely FREE! By joining our official Facebook Community with our 1000+ members you can post your questions and get help from 100s of active members who love to help.
Option 3: Report a bug
First, make sure you have the latest version of ListingPro running by visiting our update logs page. Then if you think the bug is in the latest version then you may report it by filling out the following form.
Please do not submit feature requests or improvements.
Option 4: Renew support
When you purchase ListingPro you get 6 months of Free Support. You do have an option to get extended support for an additional 6 months for a discounted price so you are good for 12 months.
This sounds all good but once the support expired people come and ask us why should I renew the support license. We highly recommend you to renew the support license if you would like to get help directly from our expert support team.
The following two APIs for GEO IP is supported.
geolocation-db.com
ip-api.com
Also, see How to enable GPS
What is your standard price for a single license?
ListingPro is exclusively available on Envato for a fixed price of $69.
Can I get a discount on a single license purchase?
You can get discount only when there is a discount campaign going on. Once the deal expires we are unable to offer the discount until the next deal is live nor we can give discounts coupons.
Can I get a discount on a multiple license purchase?
Yes, you can contact us regarding this and we will try our best to give you the best deal.
When is your next discount offer planned?
We may choose to run a self-promotional discount campaign anytime or participate in a campaign with Envato to give a discount. But we do not announce the discount ahead of time.
Do you offer any discount for a non-profit organization?
If you are a non-profit organization you can purchase the theme at a regular price and you must install it on your non-profit organization domain (preferably a .org domain and send us the details including the link to your non-profit org domain with active ListingPro installation and we may consider your application. You can get up to 75% in rebate. Submit your details here.
In order for you to redirect users to dashboard after login, please edit the following file:
Go to: wp-content\themes\listingpro\include\login-register.php
Please open the file and add the following code in the place highlighted in the screenshot below:
$dashURL = $listingpro_options['listing-author'];
