Which are the email shortcode?

This article follows the order from the default email management that you can find by simply going to Theme Options > Email Management

New Registered User

%user_login_register = username of the registered user.

%user_pass_register = the password of the registered user.

%user_email_register = the email address used by the registered user

Submit Listing

%website_name = the name used for your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

Purchase Activated

%website_name = the name used for your directory.

%plan_title = the name of the plan used in the pricing plans.

%plan_price = the price of the plan used in the pricing plan.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

%payment_method = the payment method that the listing was bought.

%invoice_no = the registered number for the invoice.

Review Reply

%review_reply_text = the reply to one of the reviews of a business listing.

Approved Listing

%website_name = the name used for your directory.

%plan_title = the name of the plan used in the pricing plans.

%plan_price = the price of the plan used in the pricing plan.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

%payment_method = the payment method that the listing was bought.

%invoice_no = the registered number for the invoice.

Expired Listing

%website_name = the name used for your directory.

%website_url = the domain URL of your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

Expired Ad Campaign

%website_name = the name used for your directory.

%website_url = the domain URL of your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

Wire Invoice

%website_name = the name used for your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

%invoice_no = the registered number for the invoice.

Claim Listing ( submission )

%website_name = the name used for your directory.

%website_url = the domain URL of your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

Claim Listing ( Approval )

%website_name = the name used for your directory.

%website_url = the domain URL of your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

Campaign Activation ( ADMIN )

%author_name = the name of the business owner registered in your directory.

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

%campaign_packages = the campaign selected for the listing.

Campaign Activation( Author )

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

%campaign_packages = the campaign selected for the listing.

Recurring Payment Reminder Email

%listing_title = the business listing title registered in your directory.

%plan_title = the name of the plan used in the pricing plans.

%plan_price = the price of the plan used in the pricing plan.

%plan_duration = the duration time for the selected plan.

%notifybefore = the notification of the recurring payment reminder in day/days.

Subscription Cancel Email

no shortcode

Lead Form Email Template

%listing_title = the business listing title registered in your directory.

%sender_name = name of the lead who has contacted the listing owner.

%sender_email = name of the lead who has contacted the listing owner.

%sender_phone = the phone number of the lead who has contacted the listing owner.

%sender_message = the message that the lead has sent to the listing owner.

Reviews Email Templates

%listing_title = the business listing title registered in your directory.

%listing_url = the business listing URL registered in your directory.

%reviewtext = the review message sent in the listing page.

%reviewer_email = the user email that has sent the review message in the listing page.

How to edit sidebar for Listings

The previous article about the Blog Sidebar doesn’t differ that much regarding the Sidebar for Listings.

Let’s get into detail by first going to Theme Options > Listing Settings > Listing Detail Page Layout Manager

At this page, you’ll find the Detail Page Sidebar Widgets, for which you can simply reorder up and down where you want the Sidebar Widgets to appear first. Let’s shuffle up right below the Map/Contacts the Sidebar Widgets.

Now, let’s head over to the Appearance > Widgets

As you can see, the same option can be applied for the Default Sidebar, which is the Blog Sidebar section.

The available Widgets will take place within these Sidebars after we select our desired Widget.

You can either choose if you want to include Nearby Listing, Recent Listing, Ads Listing.

For this article, let’s include the Recent Listing as a demonstrative option.

Nearby Listing will only show Listings defined by the Nearby distance, configured at the backend. Ads Listing will only show Listings that were promoted at the Campaign option in the User’s Dashboard (if enabled by Admin at the backend).

Here we defined that our Widget will contain only 2 Listings, but you can include more on your end if you want to.

Let’s check the result by clicking on any available Listing in our Directory and check if the Recent Listing were added as described in this article.

As we can see, the Recent Listing was placed right below the Map/Contacts as we expected.

If you’re using the Ads Campaign to show up the Owners’ Listings, it’s a good option include the Widget for Ads in this section.
Bear in mind that you can shuffle the order of your Widgets at the Layout Manager and increase the number of Listings allowed at the Widgets Settings.

How to contribute translation with a my language for ListingPro?

First, we’d like to immensely thank you for such interest in helping us expand even more our Github translated files.

In order to send us your translated files, it’s important to check if the following requirements were accomplished.

  • The files were translated into a standard grammar (also without slangs).
  • The files have been updated to the latest version of ListingPro: (.po & .mo files sync in loco translate and updated)
  • Have completed at least 85% of the translated files (including both – Theme & Plugin).

How can I proceed and help ListingPro Team?

  • Download the latest version of ListingPro (You must be a purchased user).
  • Translate using Loco Translate or Locally (Example using PoEdit).
  • Send us the translated files for both Theme and Plugins (Include both .po and .mo files).

To send file go to our ThemeForest Profile, and send us an email in the form right below. (Click Here)

What do I get helping you with the translation?

If we get a translation files for any language that meets our expectation and is at least 70% translated and if we decide to post it on our GitHub we will give you up to 75% rebate for your purchase upon providing us proof of purchase and also give you credit by mentioning your name and the URL where you have used the translation. Your site may also be featured on our case studies page.

Installing YOAST Plugin for SEO

YOAST SEO – WIZARD INSTALLATION

Yoast SEO offers an installation wizard that guides you through the main settings to enable it into your WordPress.

After that, you can enable/disable by your preferences which page you want Yoast to index/noindex/nofollow (e.g. about, contact, pricing, etc)

You can customize your Post Types & Taxonomies by going to WordPress Dashboard > SEO > Titles & Metas.

Using our example from the demo content, let’s see how the Yoast SEO will manage our listing title, description, and check if is everything working.

YOAST AUTOMATIC FULFILLMENTS BY DEFAULT

It seems that Yoast has already identified all of our listings automatically.

You can customize and increase the SEO metrics through the Yoast Documentation. As you can see, Yoast has detected all of our Post Types & Taxonomies, including Reviews, Ads, Claims… To learn more about SEO, you can follow Yoast Blog Posts.

Yoast SEO lets you customize your social sharing, Facebook, Twitter, Google+, Pinterest. This way you can define a better presentation while sharing links through these social media platforms.

 

ATTENTION

We cannot discuss which method works better for your SEO purpose and why. It’s recommended that you read the Yoast Documentation and identify if such settings are applicable or not for your type of strategy. Also in case of errors, while working with Yoast, you’ll find solutions at this link.
Some users are requesting specific SEO metrics and snippets to be shown on Google Search. Some of these snippets are available in Google Documentation. Depending on which plugin you’re comfortable to edit your SEO, these settings may differ from each other.

What are the differences between tags vs features?

There are some misconceptions about the differences between tags and features. Which is very common and in a summarized way, let’s cover the differences and how you can benefit from both of them in your directory.

Features are those that we really love in our directory. After creating our list of categories and subcategories, we’re more than ready to implement some interesting features that represent each of these categories to be shown on the submit listing page and on listing details page.

Tags/Keywords, on the other hand, come to enhance the searchability to bring the matched words and relevant listings based on the typed words in the Search Bar.

These Tags/Keywords works as a benefit to improve search metrics and filter only the relevant listings in your directory. While used correctly, the flexibility available is indescribable.

 

 

Using Tags/Keywords can improve searches by features. So, only use the words that best emphasize your directory niche, the categories, the features within this categories. Choosing it wisely those words will impact positively more than 80% of the user flexibility in search results.
Using Features works in a different way, but users can still click on the specific Feature and the search result page will refresh based on the clicked Feature described in the Listing Detail Page. Also, Features can be selected to show relevant Listings including those specific Features requested by the user. Tags/Keywords can also have the same words as included for Features within categories and subcategories. Showing it wisely will increase the Search Type as well.

 

What does the Support Team offer when I open a ticket?

The Support Team is the most important section for most of the users that for some reason may need a proper attendance and guidance either solving their needs and doubts that may occur along the way.

Below are some of the orientations that our users shall be aware while requesting help on our Support Channel.

 

Solving issues & Identify bugs

Users are fully covered regarding this topic. It’s also important to mention that a good support is also required a good communication between users and engineers.
To fully solve the issues and related bugs it’s extremely important that users have a well-defined explanation of what has happened and where was the issue or bug found.
Moreover, it’s highly recommended that users send images through the upload section as well as videos with external links if applicable.

Most of the issues experienced by our users were due to misconfiguration (either by servers and on core theme) as well as lack of WordPress Fundamentals.

We highly recommend our users to read our Knowledge Base in order to find out how to enable/disable most of the functions available on ListingPro.

ATTENTION

If you haven’t found any article on our Knowledge Base that could solve your issues, don’t forget to give us this detail. This way we can give a better coverage for related doubts.

 

Code snippets & customization

Whether you want to customize the design layout, changing its colors, behaviors, formats, and alignments, our Support Channel can give you the appropriate support and give you details on where to find those codes and where it should be applied correctly.

Furthermore, it’s highly recommended that you have at least a basic knowledge of HTML and CSS in order to manipulate these codes as well as acknowledge that every change should be accompanied by a previous backup to hold the latest stage of your settings in case of WordPress updates, Themes and Plugins updates, Child Theme, and others.

ATTENTION

If you do not have prior knowledge of how to edit the files and code snippets, we’d recommend users to head over to our Customization Team in order to specify every need that you may decide to accomplish with your business.

3rd Party Compatible Plugins

Some users still want to include their paid plugins to work exclusively with ListingPro Core Features. It’s important to notice that ListingPro was built from scratch and there’s no dependency of 3rd Party Plugins to perform the core functions for a perfect Directory Service.

We don’t make any test that may compromise the freedom and security of our Solution. By this way, users can test their plugins on their own but we do not recommend to use 3rd Party Plugins.

Please, bear in mind that those plugins are the ones that strictly affects the core modules and the functionalities available on ListingPro. Plugins that its functions are to handle with optimization, database, cache, SEO and others, users can use and test it without any worries. Each user will have their preferences on choosing between AIO SEO vs YOAST and others plugins to enhance and scale up their Directory Business.

ATTENTION

Even though deciding to use WooCommerce or any other plugin such as Events, Booking, Coupons, users should then head over to the Customization Team and fill up the form with explained details to accomplish your needs and expectations.
It’s good to understand that ListingPro Team is really compromised with user’s freedom and security while using our Solution for their business. We cannot cover support or protect any security flaws, denial of services by these Plugins and any related aspect that may compromise ListingPro usability in near future while using some 3rd Party Plugins.

Customization Team

This sector is apart from the Support Channel, but by some users requests and depending on their needs and desires we cannot fully attend all users needs, because it’s either required a specific customization that may change the whole aspect of the core features as well as some pre-requisites to achieve a better result for each user’s requests and expectations.

In case you have an idea for a feature but you don’t necessarily want to wait for the feature to be placed on the roadmap and be approved by the community of users on the Feature Bucket Page, then it’s needed to head over to our Customization Team.

you are not obligated to ask for customization. Some users change their entire business on their own without even going to the Support Channel or Customization Team.

ATTENTION

If for some reason you need urgency to customize your business and you don’t want to wait for the upcoming releases and roadmap. Then, the Customization Team is your best choice.

 

How to get a better attendance at your open Ticket?

If you follow this procedure you’ll more likely to get the best Support Channel experience that you ever had. To have an idea, our Support Channel receives roughly 250  to 300 tickets daily. We have more than 4.000 thousand active customers fully working with ListingPro.

  1. Stick with only 1 ticket. (do not worry about the ticket’s title, we give importance to its content)
  2. Explain in details your issues or doubts. (This will increase the chances to solve your issues)
  3. Read the Knowledge Base before proceed with your Ticket. (More than 200+ articles already included)
  4. Have a basic knowledge will help you solve minor issues. (Most Tickets are lack of WordPress Fundamentals)

 

What not to do on the Support Channel?

There are some rules and policies that users should follow in order to get to our Support Channel & Customization Team.

Some of our rules and policies are followed by some principles of community and private requests as well as an already explained and covered by the Envato’s Policies and its Terms.

Free Customization

Even though the Team still tries to solve all of your doubts and issues, it’s highly recommended to understand that any request for changes has its priority. Users that already sent us their requests through our Customization Team will be more likely to get the proper attendance regarding customizations than the users that still try to get a Free Customization through our Support Channel.

The Support Channel can without a doubt give you details on where to edit, folders path, code snippets, and only that!

We’ve also covered this topic with an exclusive article that you can read and know more about Envato’s Policies You can access this article by clicking on this link.

Multiple Open Tickets

We cannot guarantee excellent attendance for multiples tickets created by the same user. It’s important to understand that our Support Channel receives roughly 250 to 300 Tickets Daily. In order to receive a better support and have a better experience with our services, we’d highly recommend users to stick with only one ticket.

Multiples Tickets are more likely to be lost by the quantity of daily request, and unfortunately, some open tickets may pass through our system and stay amongst the last ones.

Just to say “Hello” or “Test”

Unfortunately, some users open a Ticket just to verify if our service is working as expected. It’s sad to say but these Tickets without a doubt will be closed.
This kind of attitude also prejudices other users that have sent us serious Tickets regarding of bugs, doubts, and explanations of some available features.

Features Request

Features Request is really awesome and important to our Solution as well. The entire community and users that are getting incredible results while using ListingPro has had many benefits after sharing their ideas and Features Feedback to our Support Team.

But there’s one thing that’s not allowed. Users that still tries to bypass the Feature Bucket Page process.
Our Feature Bucket Page is really important to our Solution and only after going through this page is that we’ll certainly fetch into more details on how to organize our stack and create the next roadmap for new features.

It’s important to understand that this page is the most important phase of every new idea. We work exclusively along with our customers to identify the next biggest release and some minor improvements that make a huge difference for the majority of users. We still recommend that you give us your feedback and ideas on features, functions, etc. But all acceptable upcoming feature will be highly appreciated on the Feature Bucket Page.

Site Optimization

Unfortunately, we don’t give support for SEO, SEM, Optimizations,  Server Maintenance, and any other that aren’t related towards our purpose. Our Team has total responsibility to deliver update releases, bug fixes, customization to implement and increase your directory by specific requests on particular features, support about how to setup correctly ListingPro Directory and related activities.

The maintainability, server security, and how you interact with your settings, your directory, your business, and your customers… is solely your responsibility to understand, learn and apply the needed changes that may be required, important, or relevant for your business directory and purposes.
We’ve also covered this topic with an exclusive article with some shared services that you may find it useful to start out your Site Optimization. You can access this article by clicking on this link.

 

With all that being said, you can simply enjoy our services and stay tuned for our upcoming updates.

[lana_button size=”md” type=”primary” href=”https://docs.listingprowp.com/knowledge-base/”]Knowledge Base[/lana_button]  [lana_button size=”md” type=”success” href=”https://help.listingprowp.com/”]Support Channel[/lana_button]  [lana_button size=”md” type=”danger” href=”http://cridio.com/custom-web-services/”]Customization Team[/lana_button]